What information we collect from you
We may collect and process the following data about you:
You may be required to give us sensitive personal data about yourself before, during or after creating an Account, or while corresponding with us through any means of communications. Sensitive personal data that you will voluntarily provide us may include information such as your name, photograph, postal address, e-mail address, phone number, details/copy of Govt. Issued National Identity documents (i.e. Passport, Aadhaar Card etc.), details/copy of documents used as proof of address (i.e. Aadhaar Card, Driving licence, utility bills, bank passbook etc.), details/copy of your Tax Identification Details (i.e. Permanent Account Number – PAN card) and other identification documents.
Your financial and credit card information, details of your Linked Bank Account, details of your accounts and digital assets wallets on any third party crypto exchanges/ websites, details of API keys of your account/application with third party crypto exchanges, details, balance, history of transactions of your account with third party crypto exchanges, location details or other information requested by us to detect and protect against frauds and similar criminal activity and such other information required by us from time to time for providing the Services.
Technical information, including the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, material or information that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Use of your Information
The Information that we collect from or about you may be used and/or processed:
i. to verify, maintain, update and retain your personal details and details relating to your identity, address, financial information and other aspects as may be required as per our Company’s policy or to comply with applicable laws and regulations;
ii. to facilitate and provide the services offered through the Online Platforms;
iii. to inform you of our products, services, promotions, offers, surveys and events which may be of interest to you;
Iv. to carry out update, upgrade, maintenance, customization and other changes in our products and services to serve you better;
v. to provide you with the information and Services, that you request from us;
vi. to enhance the security and user experience of our Online Platforms;
vii. to facilitate execution of buy, sell, swap and other orders in your wallet and accounts held with third party crypto exchanges;
viii. to provide, manage or access digital wallets for holding digital assets;
ix. To track and remember information and details relating to the transactions executed on your wallet / account held with third party crypto exchanges.
x. to prevent and identify suspicious /other illegal transactions in order to mitigate risks relating to money laundering and other illegal activities;
xi. to provide you, or permit Selected Third Parties to provide you, with information about Services we feel may interest you or for the purposes of verification and authentication of your identification documents;
xii. to send you Service-related notices or emails and other non-essential promotional material (you will be provided an option to unsubscribe to such email communication);
xiii. for KYC verification of the details of Tax Identification Details and other Identification documents provided by you. You understand that in order to verify that such information belongs to you: – we may send you a verification emails/one-time password. – share all such information with a Selected Third Party.
Disclosure of your Information
1. We reserve the right to distribute any Information that we collect from you, as prescribed above. Your personal data may be processed and stored in a foreign country or countries. In this regard, we will take such necessary measures to ensure that such overseas recipients are bound by legally enforceable obligations to ensure that these overseas recipients will provide a standard of protection to your personal data so transferred or shared that is at least comparable to the protection to your personal data under the law. Under those circumstances, the governments, courts, law enforcement, or regulatory agencies of that country or those countries may be able to obtain access to your personal data under relevant foreign laws. You acknowledge that the privacy standards of those countries may be lower than those followed in India.
2. We further reserve the right to distribute your personal data to any third party when we are under obligation to share such information under applicable laws or under the order of any competent authority/court. We may also disclose and share your personal data with third parties to detect, prevent or investigate any actual or potential occurrence of identity theft, fraud, money laundering, abuse of Services and other illegal acts.
3. We may share your personal data with selected business partners, service providers and third parties including Banks, payment processing companies, KYC verification service providers and Third party crypto exchanges (“Selected Third Party”).
The Company reserves the right to share current and historical bids, asks, and market prices; historical average returns, high–low prices; trade prices; estimated and actual trade volumes; and other aggregate data and information related to the Digital Assets trades executed by or through our services using our Online Platforms.
We may also occasionally require you to re-submit your identity proof, address proof or other documents or details to perform our ongoing due diligence or may require any additional information based on our risk assessment of your account or as may be required under any applicable laws or regulations. You also agree that all your data and/or information shared with us is accurate, correct and complete, at all times. You understand that you must promptly inform us of any changes to your data and/or information which may impact your use of our Services.
Personal data means data, whether true or not, about an individual who can be identified (i) from that data, or (ii) from that data and other information to which the organisation has or is likely to have access. Your personal data is accessible only by our authorized employees and Selected Third Parties, and is otherwise kept secure.
We have in place appropriate technical and security measures to prevent unlawful access to or accidental loss of information collected including those prescribed under applicable laws. We have taken the following steps to ensure data security:
All the user information can only be accessed by authorized users;
Users need to authenticate themselves with a username-password combination; and
All data is hosted on Amazon AWS servers. Please refer the details of the security standards and compliance policies of Amazon AWS at:
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee, give no warranties, and shall not be liable for breach of the security of your data transmitted through the Online Platforms due to malicious attacks, errors, commission or omissions not willfully initiated by us. Any transmission is at your own risk. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
We may, at our sole discretion, retain any information and/or data provided by you for as long as your Account is active, and even subsequently as allowed under applicable laws, for resolution of disputes, for the purpose of investigations or ongoing prosecutions or in case of any suspicious/illegal transactions, for enforcement of any agreements, and/or as necessitated under applicable laws.
We make no warranties and shall not be liable regarding non-availability or non-retention of any information and/or data provided by you beyond the deletion of your Account.
The data controller responsible for your personal data is MintingM.Please write to us at firstname.lastname@example.org .